Travel with Confidence: Episode 2 - The Residence

Travel with Confidence: Episode 2 - The Residence

Travel with Confidence: Episode 2 - The Residence
9th October 2020

In the second instalment of our Travel with Confidence series, our Group Head of Partner Relationships, Alex Neale, meets The Residence CEO Steve Howy at The Residence Hoxton to discuss how the property operator has adapted its services to optimise safety and hygiene.

As a serviced apartment property operator, it was interesting to learn how The Residence was able to enhance their procedures in accordance with Common Sense Compliance accreditation, which offers specialised guidance for a range of property types.

Ever concerned with customer satisfaction, in addition to optimising safety measures across the board, The Residence also caters their service to customer requirements - organising safe meet-and-greets as well as completely contact free check-in procedures depending on client preference.

Further demonstrating the natural safety benefit serviced accommodation provides, we are thankful to Steve for providing an insight into how traveller confidence is being restored, with serviced apartments once again proving to be the safest form of corporate accommodation.

Stay tuned for more Travel with Confidence interviews with our trusted property partners.

You can also catch up on the first instalment: Episode 1 - Craven House.


Leave a comment

Related Articles

Embracing Neurodiversity in the Corporate Travel Industry

  The Neurodiversity Spectrum  Explore This Blog This guide is...

How an Industry Placement Can Change the Trajectory of Your Career

Firstly, what is an undergraduate placement? A placement is usually a...

The FEM EMEA Summit - Five Points to Remember

I recently joined other travel industry professionals at the Forum of...

What Can Corporate Travelers Learn from WERC in Washington?

Recently, I attended WERC: The Global Community for Talent Mobility in...

Our Awards

Service Excellence Team Award
SAA Winner
Emmas EMEA
Game Changer Team Award
SAA Winner
BTAs
Emmas APAC 2023 Winner

Our Certificates