With an award-winning service dedicated to ensuring 100% customer satisfaction, there are many reasons why our clients choose SilverDoor time and again:
Delivering industry-leading personal service: Our in-house teams take personal ownership of client accounts, meaning clients will always receive a personalised, familiar service.
Striving for excellence: We recently achieved a 5/5 overall Trustpilot rating: testament to the lasting impression of the service we provide.
Negotiating the best value: We have considerable buying power in the serviced apartment sector, meaning we are able to negotiate the very best rates for our clients, as well as waive incurred fees where possible.
Globally positioned, 24 hour availability: We have offices in the UK, US and Asia, meaning our teams collectively cover global time-zones and are contactable 24 hours a day.
Providing impartial and objective recommendations: As a serviced apartment agent with no properties of our own, the service we provide is completely impartial and driven by value.
Combining service with technology: Using our bespoke booking and management platform – Orbi – our clients are able to utilise traveller tracking, chat to a member of our team from any device, access detailed reports of their travel programme and much more.
