2023 Highlights: Looking Back at a Year with SilverDoor

2023 Highlights: Looking Back at a Year with SilverDoor

2023 Highlights: Looking Back at a Year with SilverDoor
19th January 2024

At the beginning of 2023, our Founder & Chairman, Marcus Angell, decreed “connections” the theme of the year for SilverDoor. It’s safe to say that 2023 has very much lived up to this and we’ve had another fabulous year connecting with colleagues, clients and property partners.
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| Thought leadership and championing our industry

SilverDoor experts hosted FEM Roundtable discussions on The Journey to Sustainable Travel and Mobility in EMEA, APAC and the Americas.

We hosted our fourth-annual Partner Engagement Day event, welcoming 170 industry figures for interactive panel discussions and learning sessions.

SilverDoor colleagues featured on various webinars and panels on topics ranging from Pauline speaking recently with Graebel on sustainability to Martin speaking with Serviced Apartment News on the future of business travel.

We released four quarterly Market Updates on the trends and topics influencing our sector.

 

Collage of SilverDoor attending industry events
SilverDoor prides itself on being an advocate for our sector, regularly hosting and attending industry events

 

| Investing in our people

15 SilverDoor employees were trained as Mental Health First Aid Champions and 28 senior managers were trained in mental health awareness.

We increased our office space for growing teams in Singapore, Denver, Hyderabad and Madrid, and expanded our global reach with new roles in Dubai and New York.

We welcomed our sixteenth consecutive SilverDoor Academy cohort.

Ten SilverDoorians flew out to join their global colleagues in our international secondment scheme.

 

SilverDoor people
SilverDoor has always had a people-first approach and we believe our internal ethos of genuine connection translates into the relationships we have with clients and partners

 

| Investing in our technology

We launched the SilverDoor Carbon Calculator – the first tool of its kind to measure the carbon emissions of serviced apartments.

All three of our ISO audits were successful and passed with flying colours, so our 27001, 9001 and 14001 certificates have been renewed for another 12 months.

We grew our live availability and e-Distribution connectivity to expand the inventory available to book instantly and developed our digital quoting functionality to further streamline the booking experience.

 

SilverDoor Carbon Calculator
The SilverDoor Carbon Calculator helps bookers of serviced apartments set, monitor and achieve business travel sustainability goals

 

| Nurturing our partnerships

We hosted six property partner events in London, Madrid, Zurich, Manchester, Denver and Singapore, welcoming more than 500 of our valued property partners for connecting and networking across the world. We also hosted our annual EMEA SilverDoor Party at M Threadneedle Street, where 400 partners joined us for a celebration and the closely contested Partner Awards.

SilverDoor colleagues were grateful to join property partners on 40 partner engagement evenings throughout the year, and our Partner Relationships team visited hundreds of properties across the globe. Cecilia travelled as far as Perth, Australia and Shanghai and Chengdu, China; Kurtis jetted off to Mumbai and Pune, India and Abu Dhabi and Dubai, UAE; Fernando headed to New York and San Francisco; Chris braved the snow in Stockholm and Copenhagen; and Georgia visited most of the big cities across England and Scotland.

 

Collage of SilverDoor events
Bringing people together is one of the things SilverDoor does best, and we pride ourselves on promoting connection within our industry

 

| An award-winning 2023

We are also proud to have won a collection of coveted industry awards this year. These awards represent that we may have a lot of fun as a SilverDoor family, but we work incredibly hard too.

We're also delighted for members of SilverDoor who walked away with individual awards in 2023: 

 

SilverDoor receiving industry awards
SilverDoor has picked up some prestigious industry awards during 2023 - a testament to the hard work and dedication of our SilverDoor people

 

They are just some of the headlines, so please join us as we look back at some more of SilverDoor’s 2023 highlights!

 

We can't wait to see what 2024 has in store and wish you a happy, healthy and prosperous year.


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