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Partner Account Executive.

Job Overview

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Hours of work:

37.5 hours per week

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Place of work:

London office

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Department:

Partner Relationships

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Salary:

£28,000

An entry-level position into account management. The role will be to maintain existing and develop new relationships with our global property partners. 

You'll also develop brand new relationships with the overall aim of having the biggest networks and best relationships in the sector.

Supported by the Senior Partner Account Manager - EMEA, you'll work closely with and maintain excellent lines of communication with all other departments, while attending and representing the company at all relevant networking opportunities. 

Reporting to:

Chris Beales

Senior Partner Account Manager - EMEA

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The Role.

  • Maintaining existing and develop new relationships with property partners.
  • Negotiating the best possible terms & conditions, cancellation terms, credit terms and commission levels. 
  • Maintaining excellent lines of communication with all other departments. 
  • Having a strong awareness of SilverDoor's major clients and the cities they are currently travelling to. Understanding how our product needs to develop in order to support them in the future.
  • Maintaining a high standard of communication with international property partners and answering queries within 24 hours. 
  • Supporting urgent requests for accommodation in locations not currently covered by SilverDoor and establishing relationships with relevant property partners. 
  • Inspecting properties in line with the SilverDoor Verified programme. 
  • Securing rates, ensuring that rate parity is being maintained. 
  • Responsible for ensuring personal targets. 
  • Regularly reviewing account performance with the key partners.
  • Regularly meeting assigned accounts and reviewing business opportunities. 
  • Attending and representing the company at all relevant networking opportunities. 
  • Joining client team on pitches/presentations if appropriate. 
  • Having a strong awareness of business activities that are commercially advantageous and focusing efforts accordingly.
  • Delivering strong commercial relationships.
  • Assisting with complaints if necessary & gathering feedback. 
  • Compiling property stats. 

Desirable Experience: 
  • Business development 
  • Account management 
  • Up-to-date knowledge of the industry 
  • Use of CMS systems 

Skills:
  • Strong communication skills 
  • Confident meeting clients face-to-face
  • Good numeracy skills 
  • An additional language would be desirable in French or Arabic 

Apply now for the chance to join a unique team with a culture unlike any other!

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Who We Are

Who We Are.

We are the world`s leading provider of corporate serviced apartments. Working directly with over 3,000 property operators, we provide our clients and customers with the largest collection of serviced apartments in the world with over 1 million serviced apartments in 126 countries. We pride ourselves on the personal and friendly service we deliver which sets us apart from the competition and ensures our clients return to us time after time.

As a company we operate across seven offices in London, Lancaster, Madrid, Denver, Singapore, Dubai and Hyderabad and place great value on each member of our team, referred to affectionately as our SilverDoorians. We make sure our people are rewarded for their hard work and look forward to coming to work each day.

benefits.

Our offices are primed to engender a team atmosphere, with breakout spaces provided for you to enjoy time with your colleagues, In addition to a fantastic work environment, you can look forward to a vibrant social scene outside the workplace with events, parties and activities held year round for everyone to enjoy – including the famous SilverDoor Christmas Party: a lavish celebration held at a top venue!

Other benefits that you will receive working for us are:

  • Competitive salary
  • Company healthcare programme with access to 1000s of discounted retailers
  • A paid day off to celebrate your birthday
  • Cycle to Work scheme
  • Long service holidays
  • Annual employee recognition awards
  • Christmas saving scheme
  • Holiday purchase scheme

UK office benefits

Our Awards

Service Excellence Team Award
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Emmas EMEA
Game Changer Team Award
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Emmas APAC 2023 Winner

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